December Webinar:  Leadership

Please join us on Thursday, December 10, 2020 to hear from Lee Cockerell, former EVP of Walt Disney World® Resort as he speaks on Leadership.

2:00 to 3:00 pm MST

Register in advance for this webinar:

After registering, you will receive a confirmation email containing information about joining the webinar.

Lee Cockerell's biography:

Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.”

He is now dedicating his time to public speaking, authoring a book on leadership, management and service excellence titled, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney. which is now available in 13 languages and his latest book, The Customer Rules…The 39 Essential Rules for Delivering Sensational Service. Lee also performs leadership and service excellence workshops and consulting for organizations around the world as well as for the Disney Institute.

  • Lee will be giving away a set of his books, autographed by him and a couple of complimentary subscriptions to Cockerell Academy during his presentation.

If you have a specific question on leadership that you'd like for Lee to possibly address during his presentation, please email us at: